Resources and Information for Yael’s Session on the Virtual Business Office
The Virtual Business Office–The tagline for this year’s SHRM conference is “Be Brilliant” – meaning that every presentation and session is designed to inspire and to bring “critical insights and creative approaches to HR”. In keeping with this theme, Yael Zofi’s sessions will show participants how to become a “brilliant agent of connection and manager in the virtual business office”.
As we wrote last week, Yael will conduct two (8 credit) sessions at the conference this weekend and we wanted to give workshop participants a way to prepare beforehand. Therefore, please look at these free resources, and reflect on situations that you have experienced in the virtual business office.
• A free chapter from “A Manager’s Guide to Virtual Teams” book
• Polls (We encourage you to vote before you attend the sessions. Results of the polls will be generated and available to you right away)
Here is some more information about Yael’s session:
With virtual teams on the rise, HR professionals need to explore effective ways to leverage their unique capabilities. This session discusses ways HR executives can better serve the changing needs of their virtual clients to become true ‘Agents of Connection’, facilitating the human connection in the virtual workplace. This interactive session combines solid methodology with practical insights, learnings and best practices.
Participants will:
• Learn key facts about the growing emergence of virtual teams, including challenges, benefits and barriers, types and eight characteristics of high performing virtual teams.
• Investigate proven methods and processes for setting up successful virtual teams from the start.
• Discover, both cognitively and experientially, about the four key virtual team challenges: Context Communication (including effective virtual team meeting techniques for written, voice and virtual in person practices), Trust and Accountability (including virtual representation techniques and trust builder behaviors), Virtual Conflict Mediation (including telephone practices) and Deliverables (effective ways for getting results).
• Explore the importance of cross cultural communications in the virtual world through a combination of teaching and group activities around virtual interactions. Participants will be exposed to cases where English is ‘lost in translation’, including actual scenarios, questions, activities, reflections and mechanisms to help communicate in a world of diminished cues.
Yael will be signing her book three times during the conference: at the SHRM book store on Saturday at 5:15pm and Sunday at 12:15pm, and also Monday at noon at the “Hive” Internet Buzz Cafe.
SHRM 2012 Conference, Yael Zofi on Managing a Virtual Workforce
[slideshare id=13394403&doc=shrmslide-120620103559-phpapp01]
